Information We Collect

When you interact with our website or contact our company, we may collect the following types of information.

Personal Information

This may include:

• Name
• Email address
• Phone number
• Property address
• Service request details
• Any information you provide through forms or messages

You may provide this information when you:

• Submit a contact form
• Request a roofing estimate
• Call or text our office
• Subscribe to updates
• Communicate with us via email or social media

How We Use Your Information

We use the information collected to:

• Respond to service inquiries
• Provide roofing estimates
• Schedule inspections or appointments
• Communicate about ongoing projects
• Improve our website and customer experience
• Send service-related updates
• Provide marketing or promotional communications (if consent is given)

We only collect the information necessary to provide our services and communicate with customers effectively.

Text Messaging & SMS Communications

If you provide your phone number and opt in to receive text messages from Trout Roofing, you agree to receive communications related to:

• Appointment reminders
• Estimate confirmations
• Project updates
• Customer service communications
• Promotional offers or marketing messages (when applicable)

Message frequency may vary depending on your interaction with our company.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

Opt-Out

You can opt out of text messaging at any time by replying STOP. You may also contact us directly to request removal from text communications.

Help

For assistance, reply HELP or contact us directly.

We will never sell, rent, or share your phone number with third parties for marketing purposes.

Website Analytics & Cookies

Our website may use cookies and analytics tools such as:

• Google Analytics
• Meta Pixel (Facebook)
• Advertising or remarketing tools

These tools help us understand how visitors use our website and allow us to improve user experience and marketing effectiveness.

Cookies may collect information such as:

• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referral sources

You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party tools to operate our business, including services for:

• Website hosting
• Analytics
• Marketing platforms
• CRM systems
• Communication platforms

These providers only access data necessary to perform their services and are required to maintain confidentiality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Sharing of Information

Trout Roofing does not sell or rent personal information.

Information may only be shared when necessary to:

• Provide requested services
• Comply with legal obligations
• Protect the safety and rights of our business and customers

Your Privacy Rights

You may request to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Requests can be made by contacting us using the information below.

Children's Privacy

Our services and website are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Trout Roofing, LLC
1067 E. US Hwy 24 #188
Woodland Park, CO 80863
Phone: 719-500-4450